Privacy Policy
Your privacy is fundamental to our business. This policy explains how VitalCore Essentials collects, uses, and protects your personal information.
Information We Collect
At VitalCore Essentials, we collect information to provide you with the best possible experience when browsing our website and purchasing our premium wellness products. The information we collect falls into several categories, each serving specific purposes in our commitment to personalized service.
Personal Identification Information
Name, email address, phone number, shipping and billing addresses when you create an account or place an order.
Payment Information
Credit card details, billing addresses, and payment preferences processed securely through our encrypted payment systems.
Usage Data
Website browsing patterns, product preferences, time spent on pages, and interaction with our wellness content.
Automatic Data Collection
- IP address and browser information
- Device type and operating system
- Referring websites and search terms
- Cookies and similar tracking technologies
How We Use Your Information
We utilize your personal information to enhance your shopping experience, provide personalized wellness recommendations, and maintain the highest standards of customer service.
Order Processing
Process your orders, arrange shipping, handle returns, and provide order confirmations and tracking information.
Personalization
Customize product recommendations, send wellness tips, and provide personalized content based on your preferences and purchase history.
Security & Fraud Prevention
Protect against fraudulent transactions, secure your account, and maintain the integrity of our platform.
Communication Purposes
Essential Communications
- • Order confirmations and shipping updates
- • Account security notifications
- • Customer service responses
Marketing Communications
- • Newsletter with wellness tips (with consent)
- • Product updates and new arrivals
- • Special offers and promotions
Information Sharing & Disclosure
We respect your privacy and limit information sharing to essential circumstances. Your personal data may be shared only in specific situations outlined below, always with your privacy as our primary concern.
Service Providers
Trusted third-party services that help us operate our business, including payment processors, shipping companies, and email service providers.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety, or that of our users and others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We never sell your personal information to third parties for marketing purposes. Your trust is more valuable than any potential revenue from such practices.
Data Security Measures
Your data security is our top priority. We implement comprehensive measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
256-bit SSL encryption for all data transmission
Access Controls
Restricted employee access with audit trails
Secure Storage
Encrypted databases with regular backups
Monitoring
24/7 security monitoring and threat detection
Security Best Practices
Technical Safeguards
- Regular security audits and penetration testing
- Multi-factor authentication for admin access
- Automated security updates and patches
- Secure coding practices and vulnerability scanning
Operational Security
- Employee training on data protection
- Incident response procedures
- Data retention and deletion policies
- Third-party security assessments
Your Privacy Rights
As a valued customer, you have important rights regarding your personal information. We are committed to ensuring you can exercise these rights easily and transparently.
Right to Access
Request a copy of all personal data we hold about you, including how it's being used and shared.
Right to Rectification
Correct any inaccurate or incomplete personal information in your account or records.
Right to Erasure
Request deletion of your personal data when it's no longer necessary for the purposes it was collected.
Right to Portability
Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
Object to processing of your personal data for direct marketing or legitimate interests.
Right to Restrict
Request restriction of processing your personal data in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.
Email Request
Send your request to [email protected] with "Privacy Rights Request" in the subject line.
Account Settings
Log into your account to access, update, or delete your personal information directly.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements. Understanding how these technologies work helps you make informed choices about your privacy.
Essential Cookies
Required for basic website functionality, including secure login, shopping cart, and order processing. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website, enabling us to improve user experience and website performance.
Marketing Cookies
Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.
Managing Your Cookie Preferences
You can change your cookie preferences at any time through our cookie settings or your browser settings.
Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need assistance with data-related concerns, we're here to help.
Privacy Officer Contact
Address
Masarykovo náměstí 51
586 01 Jihlava, Czech Republic
Phone
+420 567 01 77 17Business Hours
Monday - Friday: 9:00 AM - 5:00 PM
Quick Response Guarantee
We commit to responding to all privacy-related inquiries within 48 hours during business days. For urgent security concerns, we provide immediate acknowledgment and investigation.