Terms of Service

By accessing and using the VitalCore Essentials website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at vitalcore-essentials.cz (the "Service") operated by VitalCore Essentials ("us", "we", or "our"). Our Privacy Policy also governs your use of the Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

For the purposes of these Terms of Service:

• "Service" refers to the VitalCore Essentials website accessible via vitalcore-essentials.cz
• "You" and "your" refers to you, the person accessing this Service
• "Company", "VitalCore Essentials", "we", "us", or "our" refers to VitalCore Essentials
• "Content" refers to text, graphics, images, music, software, audio, video, information or other materials
• "Products" refers to goods offered for sale on our website
• "User Account" refers to the account you create when registering on our site
• "Order" refers to your request to purchase products from us

To access certain features of our Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Responsibilities

• You are responsible for safeguarding the password and for all activities that occur under your account
• You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account
• You may not use another person's account without their explicit permission
• You are responsible for maintaining the confidentiality of your account credentials

Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to modify or discontinue products at any time.

Order Process

When you place an order, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

Pricing and Availability

• All prices are listed in Czech Crowns (CZK) unless otherwise specified
• Prices and availability are subject to change without notice
• We reserve the right to limit quantities on any product
• Special offers and promotions may have additional terms and conditions

Payment Methods

We accept various payment methods including credit cards, debit cards, and other electronic payment options as displayed during checkout. All payments must be in Czech Crowns (CZK) unless otherwise specified.

Payment Processing

• Payment is due at the time of order placement
• Your order will be processed only after payment authorization is received
• We use secure payment processing to protect your financial information
• Failed payments may result in order cancellation

Taxes

You are responsible for all taxes, duties, and assessments resulting from your purchase, except for taxes based on our net income. Prices displayed do not include sales tax, which will be added to your order total as required by law.

Shipping Options

We offer various shipping options to meet your needs. Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.

Delivery Timeframes

• Standard delivery: 3-7 business days within Czech Republic
• Express delivery: 1-3 business days (where available)
• International delivery: 7-21 business days (varies by destination)
• Delivery timeframes are estimates and not guaranteed

Risk of Loss

The risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays, lost shipments, or damage during shipping once the product has been delivered to the carrier.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Conditions

• Items must be in original condition and packaging
• Items must not show signs of use or damage
• Return shipping costs are the responsibility of the customer
• Certain items may not be eligible for return (opened cosmetics, personalized items)

Refund Process

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned items. Refund amounts may be reduced by original shipping costs and return processing fees.

Exchanges

If you wish to exchange an item for a different size, color, or model, please contact our customer service team. Exchange availability is subject to product availability and may incur additional charges for price differences.

Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of VitalCore Essentials and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User Content

By submitting content to our Service (reviews, comments, photos), you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content.

Copyright Infringement

If you believe that any content on our Service infringes your copyright, please contact us immediately with details of the alleged infringement. We will investigate and take appropriate action in accordance with applicable copyright laws.

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.

Data Collection

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, shipping address, and payment information.

Data Use

We use your information to process transactions, provide customer service, improve our services, and send you marketing communications (with your consent). We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in our Privacy Policy.

Service Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) which might have effect in relation to this website.

Limitation of Liability

In no event shall VitalCore Essentials, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Maximum Liability

Our total liability to you for all damages arising out of or relating to these Terms or the Service shall not exceed the amount you paid for the specific product or service giving rise to the claim, or CZK 5,000, whichever is greater.

You may not use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, please stop using the Service.

These Terms shall be interpreted and governed by the laws of the Czech Republic, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the Czech Republic.

You agree to submit to the exclusive jurisdiction of the courts located in Jihlava, Czech Republic for the resolution of any disputes arising from these Terms or your use of the Service.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

If you have any questions about these Terms of Service, please contact us using the following information: